GIFTCARDSAVING.COM Guarantee Policy

At GiftCardSaving.com, customer confidence and satisfaction are our top priorities. We stand behind the quality of the gift cards we sell and provide clear guarantee terms so you can purchase with peace of mind.

✅ Standard Gift Card Guarantee (60 Days)

All regular gift card purchases are covered by our 60-Day Guarantee, effective from the date of purchase.
During this guarantee period, GiftCardSaving.com will provide full support if any of the following issues occur:

- The gift card is invalid or deactivated by the merchant at the time of use
- The gift card has a missing or incorrect balance that does not match the value purchased
- The gift card cannot be redeemed due to a technical issue attributable to the card itself

When a valid claim is confirmed, we will offer a replacement or refund, at our discretion, in accordance with our investigation results.

✅ Hot Deals Gift Card Policy

Gift cards purchased through our Hot Deals section are excluded from the standard 60-day guarantee.

- Each Hot Deal comes with a custom guarantee period, which may be shorter or more limited
- The applicable guarantee terms are clearly disclosed on the product page prior to purchase
- By purchasing a Hot Deal, you acknowledge and agree to the specific terms listed for that offer
- We strongly encourage customers to review Hot Deal details carefully before completing checkout.

❌ Exclusions & Limitations

Our guarantee does not cover circumstances beyond our control, including but not limited to:

- The merchant or gift card issuer going out of business, filing for bankruptcy, or closing locations
- The gift card program being discontinued or materially changed by the merchant
- Delays, errors, or restrictions imposed directly by the merchant
- Improper storage, sharing, resale, or unauthorized use of the gift card after delivery
- Claims submitted after the guarantee period has expired

✅ Customer Responsibilities

To remain eligible for guarantee coverage, customers must:

- Inspect and secure gift cards immediately upon receipt
- Avoid sharing card details with unauthorized parties
- Contact our support team promptly if an issue is discovered
- Provide requested documentation (screenshots, error messages, merchant responses) during the review process

✅ How to File a Guarantee Claim

If you experience an issue with your gift card:

- Contact our support team within the applicable guarantee period
- Provide your order number and a clear description of the issue
- Allow our team time to investigate and verify the claim with the merchant

We aim to resolve all valid claims as quickly and fairly as possible.

✅ Customer Support

If you have any questions about this policy or need assistance with an order, our customer support team is here to help.
Thank you for choosing GiftCardSaving.com. We appreciate your trust and look forward to serving you.